If you’ve ever applied for a job and gotten a background check, you know that it’s not fun. In addition to being invasive, your background check can include false information. For example, if someone has stolen your personal information and used it in the past, this could come up on your record when employers run their background checks. If a background check shows false criminal record about you on your criminal record or professional reference check, contact the company that performed the background check as soon as possible.

Contact the company that performed the background check.
- Contact the company that performed the background check.
- Ask for an explanation and call them with questions. If you feel like they’re not being helpful, ask to speak to a manager. If they continue to be unhelpful, contact your state attorney general’s record division and make a complaint.
Ask for an explanation and call them with questions.
If you’re unsure why your background check showed a false criminal record, it’s essential to ask for an explanation. You should also call the source of the information and ask how they can come up with their conclusions. If you can’t get any answers, try contacting them again until someone is willing to talk with you about how they obtained their information.
After speaking with this person (or people), ask them:
- What was their source? Where did they get this information?
- How do they know it’s correct? Have they seen any proof that supports what they’ve told me?
- When was it last updated? Has anything changed since then? Does anything need updating now? If so, what needs changing?
Speak to a manager
If you feel like they’re not being helpful, ask to speak to a manager. If your complaint is denied and the person you spoke with was unhelpful or rude, ask again for their supervisor. Remember that their job is on the line: if they treat customers poorly and don’t handle complaints effectively, it could cost them their jobs! Don’t let them brush off your concerns or intimidate you into silence–you have every right as a consumer to ensure that these issues are addressed properly.
Contact your state attorney general’s office and make a complaint.
If the organization that conducted your background check still isn’t responding to you, contact your state attorney general’s office and make a complaint. Explain how long it has been since you contacted them and what steps you have taken to resolve the issue. Ask them for their help in resolving the issue or explain what else you can do if they don’t respond. If they continue not responding, contact them again after another week or two has passed; if they still don’t respond at this point (or even before), contact an attorney who specializes in these matters so that they can assist with getting some resolution on this matter.
Inform yourself about the law before contacting an attorney.
Inform yourself about the law in your state before contacting an attorney. In some states, employers may not even be allowed to run background checks on employees or applicants. You may have grounds for a lawsuit against your employer if you live in one of these states and have been denied employment because of a false criminal record.
You should also learn what rights you have if someone else posts false information about you on social media sites like Facebook and Twitter–or anywhere else online (including sites like Google). Most states’ laws say that if someone posts something that harms another person’s reputation without permission or consent from that individual, they could be liable for damages suffered by those individuals as a result of having their reputations damaged by what was posted online without permission/consent given first before publishing such content publicly available via search engines indexed searches such as Bing Search Engine Results Pages SERPs).”
Know your rights when dealing with your potential employers.
If your background check shows false information, it is important to be persistent and know your rights when dealing with your employer or potential employers.
You can start by contacting the company that performed your background check. They should have a process in place for investigating claims of inaccuracies in their reports. If this does not resolve the issue, consider contacting an attorney who handles employment discrimination cases for advice on how best to proceed in seeking a resolution of this matter.
The most important thing to remember if your background check shows false information is that you have rights. You can contact an attorney and file a complaint with the state attorney general’s office if necessary. You should also inform yourself about the law in your state before contacting an attorney so that you know what type of compensation may be available if your employer refuses to correct their mistake or listen to reason.